homeadvisor

4
4 from 1.5K Reviews and Ratings
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If I could put 1/2 star

If I could put 1/2 star, I would. Home advisor matched me with an "Angi Pro" and I joined for $30/yr to save 20% on my weekly lawn service. They booked my appointment for 5/31 @ 10 am. That day. I get a generic t3xt saying my appointment has been rescheduled to Friday, 6/3 @ 10 am. I wasn't thrilled, but figured, ok, we'll see how it goes. Lo and behold, at 6:44am on Friday 6/3 I get ANOTHER text saying it's rescheduled AGAIN to Tuesday, 6/7 @ 1 pm. I cqll Home Advisor to ask what is going on and they told me "no, They're coming today and the Tuesday is for the recurring weekly appointment. " The representative assured my service would be done today starting at approximately 10 am (allow for traffic, etc... Im pretty reasonable). I come back to house at 2 pm and... NOTHING HAS BEEN DONE !!! I look in my email and at 1030 or so one from the "pro" shows as that it is being rescheduled and under reason "for the convenience of my route." WTH ????!!!! Then why did you move me from TUESDAY TO FRIDAY ???I called Hime Advisor and they did not seem to care at all ! I said forget it. I'm done with you guys. Refund my membership fee. If not, I'll just dispute it with my bank. Then shesays, we'll ill give you a $10 credit for a future project. I said you don't understand, I Will NEVER use this service again !!!

1
Date of experience: Jun 03, 2022