Signed up for Home Advisor. A company that claimed to be "Expert Home Builders" called with all of our personal info. When they called their number was hidden and reflected the last number that had called my home. A new scam? Asked about title of our home. Then gave me a fake number of 1-855-290-9939 as contact. Wanted to come bid on the project I listed I needed on Home Advisor. The guy talking to me who got my info from Home Advisor sounded like he was in a call center, not an office where someone provides a trustworthy service through an allegedly trustworthy site. Later, I call the number. They don't answer identifying WHO they are. When you ask you're told, "Can you hold please." When you push for an answer it's "We're Home Builders Group." Oh, okay, so you're not "Expert Home Builders," I say. "Is that correct?" "You're another name". Wonderful. Nice to know. FYI: Original caller gave name of Alex, but no more. When I called Home Advisor complaint and customer service to inform them this odd person who got personal info from THEIR site didn't seem legit, they sent me in circles of confusion. Bouncing me around to other people. Disconnecting me twice. (That must be a strategy they use to discourage the complaint.) No concern at all that my personal info was misused from their site. Home Advisor customer service was clueless. Blamed it on "system issues." Absurd, right? Then was transferred to a complaint department who couldn't find the "Expert Home Builder's" contact in their system and thought it "maybe was a contractor that never had an account but had another account." You think? How about you know who has access to people's info who sign up on your site, okay? What in the world is going on here with Home Advisor. My advice is NEVER SIGN UP WITH HOME ADVISOR. They can't even protect your personal info and assure that some criminal scamster isn't going to take your info and show up to your home.
