hootsuite

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So I signed for the free trial and…

So I signed for the free trial and realized that it was not what I was wanting so I canceled my subscription the next day. I was charged 348.00 the following month and told my account was not canceled. That I would need to delete the account. They sent an email I deleted the account( no confirmation email was ever received) and they do not respond to emails and I set on hold for 30 mins before being disconnected called again and set on hold for 30 more minutes was disconnected again and at this time they were closed.

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Date of experience: Sep 09, 2020