Following my 1* review Hootsuite got in touch, completely resolved the issue AND authorised an immediate refund of the full amount they had charged me. Taking that all into account, and the speedy way in which they helped me I have changed my review to 5*Thanks for listening Hootsuite! DONT DO ITI cancelled this last year and they have just taken another £360 out of my account... they dont offer a refund and dont have a refund policy!Tried contacting them and have had no response whatsoever. Live chat doesnt work....All in all an exerience not worth doing - expensive, no customer service and they take your money whether you cancel or not...Come on Hootsuite - sort this out!!
