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I booked an hotel in Anglesey through…

I booked an hotel in Anglesey through hotels.com, the hotel in question was called the Anchorage at 4 mile bridge Just before Hollyhead the hotel boasted 2 restaurants, I booked an overnight stray there has a Surprise for our 39th wedding anniversary the hotel restaurants hadn’t been open for over 2 months we complained to the hotel owner who didn’t want to know he just gave us a list of eating places within a 4 mile radius leaving out the one up the road about 2 mile away. We complained to Hotels.com speaking to an agent on text who told us he had Escalated our complaint. We received an email 2 days later saying sorry there was nothing they could do, the hotel is still advertising 2 Restaraunts even now

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Date of experience: Aug 10, 2024