Wow! I guess I’m not only one with issues. Buy an epson!! Once ink dries up I’m going back to my old printer. Over 20 yrs old. Have to use refillable inks but it works. I wish had bought a new epson. HP does NOT honor the free ink. They have worthless customer service. I can say that as I’m a cs rep from a company so I know what they can and can’t do. When I complained that ALL I needed was the promo code that was NOT included in box they gave me the runaround!!! For weeks. One code. That’s all I need. I sent them the purchase receipt. The printer details. Everything they need to give me a code. I even send screen shot of my acct stating “4 more months free ink”. I never got the first 2!! Call and get someone who doesn’t know what to do so they send you to 3 others higher who can’t do anything. Then send you to the ink ppl who send a link without any promo code or promo options. They want you to sign up for monthly ink so then can lock you in to something hoping you forget and they bank monthly!! It’s BS. Don’t even care anymore about damn free ink as I now lost 3 months with their bs. Don’t get an HP. Put them out of business because they clearly don’t deserve to be in one. All the bad reviews should tell everyone don’t buy!! And the printer is cheap. Half time don’t print for no reason. In the last 20 yrs the only issue s had with epsom is finding ink that it will approve. I wish I had researched as I normally do but a Black Friday deal got me. Never again!!
