I spoke to a sales rep on 12/28/23. She told me that i that a $250 per month plan would accomplish my business needs. On 01/02/24, I began using their software. Everything I needed to do required an upgrade charge. I contacted sales and explained what i needed and what i got were not the same. The customer service rep said this is very common and apologized. He said he would submit a refund request. On 01/04/24, I received an e-mail from their contract teams and was told they would cancel my account but i still owed an additional $3000 for the remainder of the one year term. They will not refund money!!
