ihg

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It's deliberate misrepresentation

It's deliberate misrepresentation, masquerading as a valid rewards scheme: read the terms and conditions (which there's no link to when you sign up): to earn anything, the "Stay" has to be a "Qualifying Stay" - as defined by them: "Points will be awarded for Qualifying Stays booked through IHG Customer Care, IHG websites, the IHG App, IHG WeChat mini programme, authorised travel agents (EXCLUDING online travel agents such as Expedia.com and booking.com, and unauthorised agents on online vertical travel portals), or directly at the hotel." IE YOU basically HAVE TO BUY FROM IHG. They couldn't care less that you chose IHG. Even then, "A Stay is a “Qualifying Stay” when a Member pays a Qualifying Rate". Again, "Points will be awarded for Qualifying Stays booked through IHG ...(excluding online travel agents such as Expedia.com and booking.com, and unauthorised agents on online vertical travel portals)"..."Members will not earn Points and/or enjoy Member benefits during a Stay on most Non-Qualifying Rates." IE if you get the best rate online, you're won't get anything. Absolute waste of time.

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Date of experience: Dec 21, 2022