I purchased items online from Ikea in St. Louis, totaling $1,300. On the first scheduled delivery, they failed to deliver my order, claiming they missed me at home. I rescheduled for a second attempt, but this time, the Ikea store had not even prepared my items (only scanned them), so the delivery driver left empty-handed. I had taken a half day off work, yet they didn’t deliver my items.I rescheduled for a third time, and once again, the same issue occurred. Before rescheduling for the third time, customer service assured me they would escalate my concern and ensure the delivery, but nothing happened.This entire experience has been incredibly frustrating. Don’t waste your time, money, or energy on this store.
