I placed an order with IKEA e-shop in Greece on 16 June 2024. I waited patiently for a month (!!!) because I didn't need the products urgently and I have better things to do with my time than complain to customer service. Then I got a notice that "my order has been completed". That was around 17 July. So I called IKEA, and the first representative I spoke with said he would look into it and get back to me. He never did. So I called again (waiting on hold for 10-15 minutes each time). The second rep said the same. Never got back to me. Then again, with a third rep. Then AGAIN, with a FOURTH rep. They STILL haven't got back to me, a month and a half after I placed my order!Meanwhile, I was beginning to need some of the products I had ordered, so I had to purchase from another site. I ordered on Wednesday 31 July and today, 2 August, the merchandise has already arrived. This is the SECOND time an IKEA order has been delayed. And most certainly, the LAST time I will ever order from IKEA.
