They advertised a 'full pdf download of BOOK TITLE (book review)'. I thought I was getting the BOOK. Only after paying and receiving a 1 page! pdf did i go back and read the description correctly.I immediately sent an email to customer service.The very next morning Lorraine replied, apologizing, and I received a full refund on my credit card.Not happy with my 'book', but am impressed with their customer service.
