Terrible customer service - you can hardly get a hold of a bot let alone a human to help you. My Instagram account was wrongfully banned for CSE by the meta AI. I don’t post anything, only stories. I don’t even comment or interact with others posts. Instagram has primarily been my method of catching up with friends and family. Since 2013, all my Memories from friends and family, one of which has now passed. All of it deleted because of the terrible AI moderation and terrible customer service that parrots what their AI system decided. Do not pay for meta support. They will happily take your money yet provide absolutely nothing to help you recover your accounts.