Review Time
After years being on the platform, I’ve seen this company take over and ruin a perfectly fine platform. Using untested AI moderation and using REAL USERS as TEST DUMMIES is NOT OKAY. I had my account falsely accused of CSE and banned immediately after the appeal. How can a company this big let an AI RUIN its platform. Thousands of users who enjoy the app are being SLAPPED in the face and we can’t do anything back because THEY HAVE NO REAL HUMAN SUPPORT. HOW CAN A COMPANY HAVE NO HUMAN CUSTOMER SERVICE. HOW LAZY AND GREEDY DO YOU HAVE TO BE META.
I understand this sub isn’t for direct customer support, but when the actual support system on the platform is completely unresponsive, users have no choice but to seek help elsewhere.Instagram has ignored my report for days — my account is stuck in Creator mode and won’t switch back to Personal. I’ve tried all troubleshooting steps, and reporting via the app did nothing.If there’s a better subreddit or channel to report serious issues like this, I’d appreciate being pointed in the right direction — not just auto-removed.Thanks.
Banned me for violating terms of service when I never did, with no recourse. Im a semi-popular musician and have been trying to get this addressed for weeks with no actual support. AI moderation, AI "support," AKA they don't care at all. I have paid meta probably 2000$ over the years and I feel completely swindled. Absolutely awful company that deserves to tank. GIVE ME MY ACCOUNT BACK
My instagram account got banned on June 12th, Ive appealed since, received a code in my phone and email, then asked me for verification with my face ID, is June 30th and I still have no answer. The saddest part is that this account was linked to my facebook account, account Ive had over 17 years where I have all my sons pictures. They dont care at all, its VERY SAD, that after years of being a loyal customer they do this to us. Horrible and mentally devastating not to be able to see my friends since I dont longer live where I grow up.
Banned and accused of wrongdoing overnight. Since my intsagram and facebook accounts are link, my facebook was permanently disabled as well. Ive had that account for 20 years! I submitted an appeal and got a response within a minute stating it was confirmed was in violation. How could you verify that in a minute?
They ban people for no reason and hit you with serious accusations because of their stupid AI. NEED TO BE HELD ACCOUNTABLE would not reccomend any meta softwares to anyone especially if they're all linked because if one goes down, everything else meta does too. #boycottmeta
I was accused of wrongdoing on Instagram and all my Instagram accounts have been BANNED! as well as my Facebook account and messenger!!Since the beginning of June and as for everyone here, we have been banned for no valid reason and false accusations. I was first shocked and then reassured when I saw that I wasn’t the only one!I am in the process of writing to my lawyer for the request to fully reinstate my profiles.And it is almost impossible to use a second account because the device is also banned from Meta and if we manage to open an account on the computer, it is banned or after 15 minutes. Or then Meta requests a verification by face detection by importing our identity card, and then banned after 10 minutes because obviously I can no longer open an account. Please META do something!! we are not the only ones to be banned!!
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Instagram is an American photo and short-form video sharing social networking service owned by Meta Platforms. Launched in 2010, it enables users to upload and edit media with filters, organize content by hashtags, and share it publicly or with pre-approved followers. The platform also features Stories (disappearing content), direct messaging, and shopping functionalities, allowing users to connect, express themselves visually, and engage with brands and creators.
