I’ve been locked out of my business Instagram account for over a week now due to losing access to my authenticator app. I’ve reached out multiple times through both my business and personal email, and I haven’t received a single response. Not even an acknowledgment.This isn’t just a social account — it’s a core part of my business operations. The silence from Instagram’s support team is unacceptable. I’ve offered to provide every form of verification they might need, but there’s no way to escalate, no human contact, and no resolution in sight.For a platform that claims to support creators and businesses, this experience has been a complete failure. If you’re thinking of building your brand here, be warned: if something goes wrong, you’re on your own.
