So I fell for a scam email advising I’d infringed intellectual property. Both my instagram and Facebook accounts were disabled within 30 minutes of replying to the scam mail. 2 months on I’ve had absolutely no help to regain access to my accounts. The help centre is useless. It takes me to a dead end. There is no customer service or person to speak to and no option to appeal. Years of my memories lost, not to mention my business pages. Disappointed beyond belief at Meta.
