Got a refund notice in the mail in march and we still haven’t actually seen the refund 3 months later now. I’ve called multiple times and can’t get anyone to pick up without being on hold for an hour and a half. Then the person tells me they’re gonna transfer me even though I selected the supposed number to talk to someone about a refund in the first place before getting put on hold. I guess pushing the number they say is for refunds in the directory doesn’t actually direct you to someone that can help you with that. Then every single time they say I’m getting transferred I get hung up on instead. This should not be this hard. I’m assuming I’m just never gonna see that refund. I have also tried the website and even though my taxes get filed just fine every year I’m told by the website that they can’t find me with my name and social security number.
