Ms.Duran NEEDS TO BE FIRED!! SHE DOESNT CARE ABOUT CUSTOMER SERVICE AT ALL!! SHE WAS RUDE!! SHE DIDNT ANSWER ANY OF MY QUESTIONS! SHE CUT ME OFF FROM EVERYTIME I WOULD TRY TO TALK! SHE TOLD ME TO CALL BACK TOMORROW! I TOLD HER I WOULD BE HOMELESS TOMORROW AND I HAD 2 KIDS! SHE DIDNT CARE AND STILL CONTINUED TO BE RUDE TO ME! I AM VERY DISAPPOINTED THAT THE IRS WOULD EVEN HIRE SOMEONE LIKE THIS! SHE DIDN'T CARE ABOUT HER JOB AT ALL! I AM DISGUSTED BY DURANS ACTIONS! AND I WANT TO HEAR FROM A SUPERVISOR AS I REQUESTED BY HER! AND I WANT HER FIRED!!
