justgiving

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Took £3 tip even though I had declined

They asked if I wanted to add a ‘tip’ to JustGiving and I declined. There was even a further question about why I didn’t wish to give a tip. But then they just took £3 on top of my £20 donation anyway. Really sneaky! Will be chasing the matter up with them but on the evidence of other people who have had a similar experience, I don’t hold out great hope of a refund.

1
Date of experience: Apr 06, 2024