Non existent customer service. Contacted customer support, sent emails and used live chat. All to be either ignored or just sent automatic replies that aren’t even remotely helpful and just left unable to access my account. Avoid at all costs. Update: Ticket # 15093998Update 2: even with providing a ticket number I still haven’t received any communication. Absolutely a waste of time. Please anyone reading this review DO NOT use kraken. There is literally 0 possibility of resolving any issue or talking to an actual person.