kraken

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Big mistake

I put in $100 x 2 total $200 i only received 1 of my $100 so where is my other $100?? Also i had deposit another $100 as i am playing a online game using bitcoins. And then i couldn't transfer it to my external wallet!!! Wtf!!!! Inwas so confused i thought i had to buy and sell and buy and sell and now i am left with $73 out if $100 i was so confused by this and i contacted the online chat support and she told me i had to wait 5 days for me to withdrawal my money that makes no sense as i did it fine on my first deposit so why holding onto this deposit all my documents are verified so i dont get it i just wanted my money back and she said no i have to wait 5 days i can only trade. Thats BS honestly i just want my money back and go with my other account they never hold my deposits i dont know why i even went on here BIGGEST MISTAKE

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Date of experience: Dec 12, 2024