Kroger customer service is awful. If you use boost and instacart delivers, you have no recourse to fix problems. Krogers 800 numbers dont help and if you dont receive entire order you still get charged and you have no way to prove it that you didnt get it because the deliverer puts in delivery complete. I will have to go to american express and complain to get my money back as of today I have been charged twice for one order. They also say no refund on wine but i never got the wine. Used to be you could just go to store with problems but now everything is corporate and you get nowhere!!