I went to Get my groceries today over 200.00 before coupons. 180.00 after coupons I asked the cashier if it had took off my digital coupon for 15.00 I had downloaded.She told me no I said I had problems before with it not taking that’s why I ask.She informed me that I had to show her on my phone I let her know I had downloaded them on my I pad at home she said couldn’t help so I paid and she knew I was mad by then so she’s like have a nice day.The more I thought about it the more upset I became.I walked up to customer service and returned all the items.The. Lady called someone and all they can say is to call the number I think not I’ve called and it has been doing this off and on for the last 6 or 7 months I can’t imagine how many people they screw over with this card.People watch your digital downloads and their is No customer service at the Kendallville Indiana Kroger .
