08/19/2020 11:35 AMKrogers Self check out13133 Veterans Memorial Dr, Houston, TX 77014As a business man my self it is unfortunate that I find that I must report on my incident. I am an old Veteran that is just looking for equal and dignified treatment. On said date and about 15 minutes before said time I visited this store for an average purchase of buying house hold goods. At check out the young lady who's name I don't have to mention was very unprofessional in a way that surprised me. As i asked her for a Kroger card she rapid fired in a disturbing attitude that in the whole store there was none and they had to be ordered. Bye that time I had scanned one of my items so I just said “can you please remove the item I just want to purchase the water?” Again she snapped, “my computer is not working.” So I said cancel the order. As she rolled her eyes and looked at me she finally removed the item. To me as a business man I would like to know when things like this happen they are not good for business and usually are one of the reasons that only 10 percent out of 100 businesses make it and 90 die out. It seems to me that when a person like this exists it endangers not only her job but those of the rest of the working people in that store. I was not going to say anything but after actually thinking of in the way I just told you it left me with only one action and this letter. I don’t wish to get anyone in trouble or fired I understand that maybe the young lady is having problems at home or life is just hard on her, but I’m sorry I don’t feel that others has to pay for her misfortune.
