lego

2.5
2.5 from 679 Reviews and Ratings
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Come on with my order already.

Seems Lego is keeping up with other businesses in the Covid blame game and lame service area. Can't seem to get anything from them. I have 3 large orders (over $100 each) and I've received maybe 1/4 of one order. All 3 orders were put in a month ago. Every time I email I get no reply. When calling I get someone assuring me my orders have been sent but no one can tell me where they are and I need to be patient. I've asked for refunds and can't get anywhere. I don't expect to get what I pay for since they are grossly overpriced to begin with but I at least expect to get what I order. Whatever happened to customer service? A dying art I guess.

1
Date of experience: Oct 15, 2021