I no longer needed a phone I purchased from Lenovo so immediately returned it. It was delivered in early November. As of today, 27 December, I still haven't received my refund. Like lots of other people that seem to be having the same issue, I keep being told to keep waiting 3-5 more days but nothing happens following this. I contact them again and get told the same thing. This left me without much needed money over Xmas. DO NOT BUY FROM LENOVO.