I was so appalled by the disdainful, disrespectful, illmannered responses by LinkedIn's 'customer services' that I created this Trustpilot account just to downvote them!My account constantly tells me I should verify my identity, despite having had a LinkedIn account for 10+ years, with personal reviews and testimonials, etc.So, finally, I decided to go ahead -- but it turns out their verification method is higher than the last 2 online banks I joined, and my own government. I scanned my passport, which was accepted, but my tablet and phone are both 3+ years old and don't have NFC sensors, so I can't scan my passport's NFC -- an extra measure neither of my recent banks required!So I wrote to query this seeming overreach, security-wise, why it was necessary, and why should my 10+ year old account now be unverifiable unless I spend £££ on new tech?The first few answers I got were all 'we'll get back to you, we're busy' automated stuff.The next one was in French!The one after that told me they were passing my enquiry on to a different department.The next one seemed written by a bot, repeating info about verification on the website...etc...I finally got an actual human, I believe, who expressed confusion as to why I was still requesting some engagement with my question.I resent them my original message, believing it had some pertinent questions.Their reply was literally a quote from an earlier bot response, in quotation marks.And so it goes on.Of course, by this point I'm just trolling them. But still...
