NO CUSTOMER SERVICE AT ALL/ LOST PARCEL ORDERED ON THE 2ND JANUARY 2025!!! SCAM ALERT.My daughter ordered a set of headphones from Logitech on the 2nd January 2025- Cost £150. She received an e-mail on January 10th from UPS saying that delivery would be the next day. They have still not arrived at this date of 13th February 2025. Everytime she calls or tries to contact Logitech or UPS she is told a different story. Twice she has been advised that UPS has investigated and the parcel is lost. She has also been told she will receive a refund. STILL NOTHING!!! LOGITECH- REPLACE HER LOST PARCEL NOW!!! Stop with the constant excuses, passing the buck & lying to your customers. It is your responsibility to replace her lost purchase- not UPS!!! My daughter shops online as it is an easier process for her - she is registered blind & online shopping is a great help to her.You have constantly lied & made lame excuses regarding this lost parcel. Do the right thing and stop scamming your customers, it is well over a month now and all internal investigations should be well resolved by now!!! DO NOT BUY FROM THIS COMPANY. THEY ARE DEFINATELY SCAM ARTISTS
