logitech

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Really disappointed in the warranty support not…

Really disappointed in the support not given with my MX Anywhere 3 mouse. Lasted 15 months before the buttons started playing up. Although I've been a loyal Logitech customer of many products over the years, this was my first time needing to call on support. Had I bought the "MX Anywhere 3 for Business" basically the same product for the same price, I would have been given 24 months warranty, but since it wasn't the 'for Business' unit, support wouldn't back up the product at all. The performance has deteriorated so much now at >20 months of use, it's basically a throwaway item. Now that I realise that Logi is so stingy in hiding behind their warranty periods, rather than standing behind their products, it'll be once bitten twice shy in future for me.

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Date of experience: Dec 04, 2023