TLDR: You can't rely on it.The loom desktop app has not been working for the past 5 days and the support is clueless. Right after I posted this review, I went to use the chrome extension (worked yesterday) and how funny: it won't launch. So today I can't use loom at all. That's a pretty shi**y service if you ask me.Even when it works, it's inconsistent and buggy: I personally don't want to use the chrome extension because it messes badly with my microphone gain (I have a Yeti nano and I tried every possible setting, the only solution is to go through a third party software such as voicemeter, it's a pain to go through).The windows desktop app does not have the auto mic gain issue and allows for 1080p, but right now it's just not uploading, and of course you won't be warned, so better not record for an hour straight (all in all, I've lost days worth of time because of failed videos upload).In the end, there is always a new bug, random crashes... some days it will make you mad. It is quite frustrating to pay for a service that is not consistent, I will look for alternatives before my next billing cycle.
