First two times worked like a charm! BUT OH MY OH MY! The last month the software has been so buggy! Complete waste of my time! I just finished 40minutes of recording only to find out that the software has not recorded the correct screen size - this is a complete waste of time - if you are a professional content creator I would highly recommend to stay AWAY from this software, since it is super unreliable and you will find yourself in my situation where I spend 3h trying to record a 40min video that at the end is not recorded....value your time because the loom app doesn't!