I placed an online order for a fairly common treatment for mold and mildew. I placed the order on June 14th and Lowes indicated it would be available for pick up on June 19th. That, in and of itself is not exactly "lightening" fast, but I placed the order anyway. From that point on it's been very disappointing. In a day and age where tracking is very transparent and nearly flawless I got zero updates from Lowes. So now the 19th has arrived and I'm still looking for some kind of notification the product has arrived and is available for pick up. Nothing. No communication whatsoever. Tracking notice simple says "order is being prepared" or something to that effect. Now the 19th has passed and I got no notice that it would be late and no explanation for why it was. It's now mid-morning, the day AFTER it was due to arrive and still no communication, no explanation, no notice of when to expect it. Sorry performance all around.
