lyft

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No refunds of temp auth payments.

Drivers really helpful. Always turned up quickly. My complaint is purely down to Lyft itself. 2 weeks since my last journey and thru have not refunded a single temp auth payment they took from my account. Every response I get from the customer service team is like I'm asking for my refund for the very first time. It's been 1 week now with no reply. So basically. You get charged twice for every journey. Never using this service again and I will be warning others in the Disney Facebook groups I am a member of.

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Date of experience: May 31, 2025