There need to be a way to report the drivers who really don't want to drive. The drivers who purposely accept a ride and drive to a parking lot waiting for a cancelation or who holds the ride for 15 minutes plus while finishing up a ride and cancel once the ride is finished. They've just wasted 20 plus minutes of your life and you're running late due to foolishness and a terrible business model. Those issues are off putting and needs to be fixed. Then to make issues worse, there is no one to hear your complaint so the problem continues. AI can't take over soon enough. Those that want to work and know how to will survive. Lyft is bad business. Tighten up.
