lyft

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No customer service

No customer service number, per the latest trend in innovative ways to avoid accountability. And when I tried to make a complaint online, the site just kept spinning. Apparently they don't want to hear it. So, I'll just tell everyone else.When the driver showed up, he didn't even verify who I was. So I told him my name. He barely nodded, and said that he was on the phone with his brother. It was pretty obvious he was on the phone, since he had the speaker on and was in a loud conversation for the ENTIRE ride - about 30 minutes. He didn't even acknowledge me when I thanked him. VERY. RUDE.And I have NO respect for businesses that don't provide customer service. Which is a LOT of businesses these days. And none of them get my money anymore. I'll pick up my own food, ride the bus, make my own clothes, etc. before I put up with BS like that. Paying customers deserve better!

1
Date of experience: Feb 23, 2025