What to say about an app that should provide a paid service and which the service doesn't provide.Booked the previous evening and confirmed passage at 4 AM in the night in front of a hotel in Nashvile. The car of a certain Daniel does not show up but at 3.55 AM a message is sent to the user of service not possible due to a "payment problem".We talk about July 10th and we are an Italian couple with a small child on vacation in Nashville.We greatly risked missing the return flight.Keep in mind that Lyft (or Daniel) had all the possible references (phone, email, account) to be able to solve the problem without skipping the appointment.Totally unreliable.
