macromedia

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customer service is one of the worst…

customer service is one of the worst I’ve ever dealt withi paid for adobe paint shop pro and elements as an extra program to be preinstalled on my pc when i first got it (i have the code for it ect)my pc crashed and i had to reinstall everything from my back up and re-downloaded paint shop but when i tried to register it it gave me a message that its on to many pc's and i had to unregister my old pc first ? but this is not possible i contacted the help desk ( or should i say No help desk) they was next to useless repeted the same that i must un register from my old pc ?????and just kept trying to sell me the new updated subscription to photo shop which is totally not what i wanted .( i often work in places with no internet )i basically now own software that i paid for and can't use du to adobe's money grabbing attitudei refuse to be held to ransom and re-pay to use something i already own

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Date of experience: Mar 08, 2025