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A fundamentally dishonest, borderline scam

Adobe are fundamentally dishonest and a borderline scam. If you make the mistake of subscribing to any of their products, hidden in the terms and conditions is their right to charge you a ridiculously expensive cancellation fee because you unknowingly signed up to a 12 month contract. For context I subscribed to adobe pro which costs 24 euro/month (overpriced to begin with), I was happy to pay for a month when I needed to do some admin work but when it came time to cancel they tried to charge me 150 euro - outrageous. For such a simple product that should cost 5 bucks a month tops. There is a loophole around this - when you go to cancel they will ask if you want to change to a different plan instead. Accept this and change to another (ideally cheaper) plan, then cancel it immediately. You'll be charged for the new plan but that will be refunded in full - most importantly you'll avoid the very expensive cancellation fee of your original plan. Avoid this company like the plague I'm warning you. Most of the functions of adobe pro can be done to an acceptable standard on Preview which comes free with any Mac. Update: 03/01/24 - Adobe tried to charge my card for another month subscription, despite me fully cancelling my subscription AND deleting my account on their website. Luckily I had pre-emptively got my bank to block them because other reviewers have complained about them trying these stunts. This company is breaking the law, please avoid them at all costs.

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Date of experience: Dec 31, 2024