I had ordered 11 long sleeved shirts on the macy website for my husband. After my husband looked at the 11 shirts he ended only keeping 2. I went to the local store (The Shops at Mission Viejo) in Mission Viejo, CA92691.(949-364-3111) Tel#. 2 of the shirts were macy brand, and they were credited back on the main floor. The 7 other shirts were 3rd party shirts. Some were from Lands End , and others were from Harvic Men's long sleeve Thermal Henley Tee (2 pack). These became the problem as that vendor sent me the wrong thermal shirts-brand name Blue Ice. The associate down on bottom floor of macy name is Meichi Tu.Meichi became my HERO on 5/27/2025 by going through a painful process for both of us to match the wrong product ship as order numbers, codes all sorts of information was very hard to piece together! Somehow she was able to satisfy me the customer and also do right by Macy's connecting the dots. THANK YOU for hiring Ms. TU who took the time to go the extra mile, and make me a very happy customer. Please make sure her supervisor/boss is aware of her value to Macy's. Thank you.............
