Unauthorised payment taken from my bank - their T's and C's state that you can have a refund at anytime within a certain time period - Calling them is a waste of time, one representative says one thing and another completey different - on hold for hours, promised call backs that never happen - their system does not recognise the card that they have taken the money from - hopeless company, with non existant customer service - now going the route of filling a claim with my bank to get the charge returned
