This is not Mcafee UK Support, it is Mcafee India Support! Have waited 2 nights for an hour each time at a mutually agreed time for a technical customer service agent to call me to resolve an issue. No one called. Customer service is rock bottom. Last night using the chat option a person called 'Mary' said she was the expert and right person to resolve the issue, didn't do anything and passed me to someone else. Asked for my complaint to be raised and was ignored. Each time they waste time going through the same information which should already be logged. Delay tactics. Up for renewal