Today 30th December they took £89.99 out of my account even though I had never used auto-renew and in my account I had a clear notification that my subscription was valid to Jan 2023! The contact Noel was unbelievably aggressive when i eventually got in contact and after a heated (on my part) exchange he agreed to cancel my subscription and I have now been informed that they will refund the £89.99, hopefully. Now looking for a more consumer friendly protection company.
