My laptop purchased came with free trial of Mcafee which I did not require.Had a message saying renewal now due with options, I chose the "not interested box".On Sunday 28/11/2021noticed a payment of £59.99 taken from my Bank account via Pay pal.Contacted McAfee customer services by the chatline and was told by Sandra that she would sort it and I would be contacted within the hour.I am going to instigate an investigation AS TO THE LEGALITY OF A COMPANY ENTERING MY SECURE PAY PAL ACCOUNT AND TAKING MY MONIES WITHOUT MY CONSENT. I FILLED IN A REFUND REQUEST AT A LATER DATE AND RECEIVED AN EMAIL 3 DAYS LATER SAYING THANK YOU FOR CHOOSING McAfee ?As I have never purchased anything from this company they cannot claim it is an automatic renewal and in any case my complaint was well within the time for cancelation even if they assumed I wanted their software.
