I wish I could give a minus star rating. Absolutely appalling customer service, took 5 minutes just for the customer service rep to get my name right - The direct debit for renewal came out even after i had called a few months ago to cancel it, rang for a refund & when I tried to get the refund they kept trying to sell me it back at lower cost until I basically shouted at them to listen to me, I didn't a subscription and asked again for my refund !
