Tried them for the first time a couple of years back...ok but slow responses/help.Then 2 years ago revisited their then offer which was base amount of storage + offer1 + offer2 (all offers had a 'nominated period of life').As each offer 'fell off' (initially no advise that this had occured, when it did), nothing could replace it (under my control)..so left with Base amount only.They would not budge on making either/any of permanent. That is only way a customer would stay.They also have fringe app (like a password manager)...you cant 'cross sell' (improving the relationship and $$ turnover) with a customer who no longer supports you, and you clearly arent supporting them (as in the above).
