I tried to order an item, paid for it, was shipped; ha, ha, never shipped. Tried numerous times to reach the seller, to no avail. Reached out to Mercari, they tried and no response order was cancelled. Tried again, ordered item, paid for it, was shipped. Note : this was a birthday present. The item came in, kept it in the original box, wrapped gift, gave it to my daughter. Item was broken, I reached out to Mercari, said it was shipped and paid for couldn't return because it had been over 72 hours. Broken item and no refund!!! Don't waste your time or money!!!