I've been selling on this bs site since 2017! In the last year, I've been ripped off more than my ENTIRE 45 years on this planet! They do NOT protect the sellers at all!! They NEVER use their "insurance" when your item arrives broken always claiming you didn't use adequate shipping supplies! I just sold a Pokemon Gold Game boy game new in the package and my buyers claiming that it came "mangled"! This game was new!! I wrapped it in about eight sheets of tissue paper then two complete sheets of bubble wrap. I then put it in a box. I then wrapped that box three times in bubble wrap and then put it into a another box and before they would even give me the chance, they accepted his return. Chances are this game is NOT going to be in this "return" package and the app will not do anything about it. I am out over $250 from this game when I could have easily have charged $600 for it. They protect scammers at all costs. I have over 6,000 items listed and my entire profile will be removed once these last few sales go through and I get my money out of this BS app! Do not do business with these people, they are only out for their own selves because they make money whether the item is accepted or returned because they've already gotten paid for all their junk fees.. us SELLERS, used to pay all of these extra junk fees and now they give us all the money from the sale and they tack those fees on to the buyers!! This site is pure effing B*LLSHIT!!! Sellers, BEWARE!!!! YOU ARE NOT PROTECTED!!!!!!!!!!! I WISH I COULD GIVE NEGATIVE RATINGS, SHAMEFUL BUSINESS PRACTICES!!! They truly enjoy effing with other people's money!! NOTHING is cool about taking food out of my kids mouths! (Single mom here with NO support)