Absolutely slow and terrible customer support. Help pages are difficult to understand and follow. Just spent 2.5 hours trying to reissue SSL certificates with the help of customer support. Finally the tech just said "I can do it on my end" and it was done in 10 minutes. Like why tf were you trying (and failing) to instruct me how to do it? I'll be reconsidering who my webhost is when I'm up for renewal.