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Being a paying member is not worth it

The way national trust treat their members has massively gone down hill. During covid all of the National trust places closed. Memberships were not cancelled or put on hold we were still expected to pay. Then when national trust sites did start re opening they started using a ridiculous booking system with no priority bookings to members who had been paying their memberships for months and months when everywhere was closed. I'm now shocked to see that members do not get any free entry to any of the christmas events. If you are a member and want to visit in November when its classed as a christmas event you have to pay £18 per adult on top of your membership!! For non members its only £2 extra... total rip off . Have cancelled my membership.

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Date of experience: Sep 15, 2021