I have read all the 1 star reviews and can understand peoples frustrations. Especially how some places are vast in size to some that are quite small so trying to decide which to allow more people or not is a tough judgement call. You have to remember though how many times have you enjoyed visting these places? meeting friendly staff often volunteers talking and sharing their views on the past and present. The National trust have been amazing over the years and as the UK population has grown so has its demand for its beauty spots. These are unpresedented times, we are not in normal times god forbid we are not in a warzone. I had to wait 45 minutes to get through their eventbrite website portal but once on it was straight forward. Im trying to think of other options instead of a booking system? If we all turned up in our diesel cars to be turned away im glad the option is to book online though extremely frustrating but nothing i didnt expect! My last experience was a strange one in "lockdown" but was still special nature had taken over and everything was closed as expected. I am confident that this eventbrite system will change soon providing the "R" rate stays low. Thanks again National Trust.