I told my husband not to install this. The internet goes out which mean evidently now we have no gas heat. I call support bc this is a rental and they say they need someone there to troubleshoot it. Ok I’m over 1000 miles away and this is 2 weeks old. It’s January, someone is checking in today and there is no heat in the house. Let me mention that the old non smart thermostat that you could just set and forget worked just fine. No problems now I have to actually be there for them to figure out what is wrong with a 2 week old device. Good thing the pipes haven’t frozen. I hate you nest I hate you
